Posted in Marketing, sustainability

The Role of Corporate Communications in Driving the Sustainability Agenda

Muthoni Kanyana (far right) of MK-Africa with a cross-section of participants who attended a training session introducing sustainability and reporting to Public Relations Society of Kenya (PRSK) members

Today’s world faces many sustainability challenges, such as climate change, biodiversity loss, water scarcity, economic inequality, and human rights violations. Along with these challenges, companies sometimes deceive the public by making exaggerated or false claims about their environmental practices, known as greenwashing. To address these issues, we need clear, honest, and consistent communication strategies, and Public Relations (PR) plays a crucial role in this regard. PR professionals drive corporate sustainability efforts as they raise awareness, build trust, and engage stakeholders. They are storytellers who bring an organisation’s commitment to sustainability to life, inspiring real change. Although progress has been made, much work remains to be done, and Corporate Communications is at the forefront, leading the charge for a brighter, more sustainable future.

Corporate Communications is instrumental in driving sustainability forward. It is pivotal in raising awareness, building trust, engaging stakeholders, and managing reputation. Through various communication strategies, PR professionals educate the public about sustainability, demonstrate an organisation’s commitment, facilitate discussions, and effectively address negative perceptions. Organisations can enact meaningful transformations that positively impact the environment, society, and economy by prioritising sustainability.

Implementing a successful sustainability communication strategy is a challenging task that involves multiple steps. These include setting clear goals, understanding the target audience, crafting compelling messages, selecting appropriate communication channels, creating engaging content, involving stakeholders, and measuring the impact of these efforts.  Sustainability reporting is an essential part of the sustainability agenda. It acts as a report card that showcases a company’s performance in terms of its economic, environmental, and social impacts. Internally, sustainability reporting boosts employee motivation and guides decision-making; externally, it enhances trust and reputation.

Leading standard setters and framework providers guide sustainability reporting efforts with initiatives like the Global Reporting Initiative (GRI). GRI Standards are the world’s most widely used sustainability reporting standards, reflecting global best practices. In Kenya, organisations like MK-Africa lead capacity-building initiatives to support organisations using GRI standards for their sustainability reporting. 

Ultimately, measuring and evaluating the impact of sustainability in PR is crucial. It helps organisations demonstrate accountability and continual improvement. By communicating effectively and driving positive change, Corporate Communications can create a brighter, more sustainable future for all.